Pre Sale Questions
Q: What products do you sell??
We offer premium Saudi Arabian dates, stuffed and chocolate-coated dates, dry fruits, chocolates, imli candy, Ajwa seed powder (Safoof), Zamzam water, and gift boxes.
Q: Are your dates fresh and authentic?
Yes. All our dates are 100% authentic and sourced directly from Saudi Arabia.
Q: Do you deliver all over Pakistan?
Yes, we provide free delivery nationwide. Delivery times may vary depending on your city.
Q: How long does delivery take?
Orders usually take 2–4 working days for major cities and up to 5–7 working days for remote areas.
Q: How can I place an order?
Simply add your favorite items to the cart, proceed to checkout, and enter your delivery details. You’ll receive a confirmation once the order is placed.
Q:What payment methods do you accept?
We accept Cash on Delivery (COD), Bank Transfer, and Online Payments (where available).
Q: “Do you offer gift packaging?
Yes, we have premium gift boxes perfect for weddings, corporate events, Ramadan, Eid, and other occasions.
How should I store dates and dry fruits?
Store them in a cool, dry place. For longer shelf life, keep dates refrigerated and dry fruits in airtight containers.
Are your products suitable for diabetics?
Most of our products are naturally sweet with no added sugar. However, we recommend consulting your doctor before consuming if you have specific health concerns.
What is your return or exchange policy?
Due to the perishable nature of our products, we only accept returns or exchanges if the product arrives damaged or incorrect. Please contact us within 24 hours of receiving your order.
